Poplab OÜ
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Terms and Conditions

Last updated: July 21, 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website and services provided by Poplab OÜ ("Company," "we," "our," or "us"), a company registered in Estonia with registration number 14772137.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website or services.

2. Company Information

Company Name: Poplab OÜ
Registration Number: 14772137
Registered Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, Estonia
Email: [email protected]
Phone: +385 917336365

3. Services

Poplab OÜ provides professional graphic design and visual communication services, including but not limited to:

  • Brand identity design and development
  • Marketing materials creation
  • Digital design services
  • Corporate communications design
  • Visual communication strategy
  • Design consultation services

4. Project Engagement and Contracts

4.1 Project Proposals

All projects begin with a detailed proposal outlining scope, timeline, deliverables, and pricing. The proposal becomes binding when accepted by both parties.

4.2 Contract Formation

A contract is formed when:

  • You accept our written proposal, or
  • We receive your signed agreement, or
  • Payment is made for proposed services

4.3 Project Scope

The project scope is defined in the agreed proposal. Any changes to scope must be agreed upon in writing and may result in additional charges.

5. Payment Terms

5.1 Payment Schedule

  • Projects under €2,000: 50% deposit, 50% on completion
  • Projects over €2,000: 50% deposit, remainder in agreed installments
  • Rush projects: Full payment in advance

5.2 Payment Methods

We accept bank transfers, major credit cards, and other agreed payment methods. All prices are quoted in EUR unless otherwise specified.

5.3 Late Payments

Overdue payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

5.4 Currency and Taxes

All prices are exclusive of applicable taxes unless otherwise stated. International clients are responsible for any applicable local taxes or duties.

6. Intellectual Property Rights

6.1 Client Ownership

Upon full payment, you will own the final delivered designs. However, we retain the right to use the work for our portfolio and marketing purposes.

6.2 Our Rights

We retain ownership of:

  • Preliminary concepts and drafts
  • Our design processes and methodologies
  • Any pre-existing intellectual property

6.3 Third-Party Materials

If third-party materials (stock photos, fonts, etc.) are used, licensing fees are additional and the client is responsible for ongoing license compliance.

6.4 Client-Provided Materials

You warrant that any materials you provide do not infringe on third-party rights and grant us license to use them for the project.

7. Project Process and Client Responsibilities

7.1 Client Cooperation

Timely project completion requires your cooperation, including:

  • Providing necessary project materials and information
  • Timely feedback on design concepts
  • Prompt approval of deliverables
  • Making timely payments

7.2 Revisions

The number of revision rounds is specified in each project proposal. Additional revisions beyond the agreed scope will incur additional charges.

7.3 Project Delays

Delays caused by client-side factors may result in extended timelines and potential additional charges.

8. Delivery and Acceptance

8.1 Delivery

Final deliverables are provided in formats specified in the project agreement, typically including print-ready and web-optimized versions.

8.2 Acceptance

Deliverables are considered accepted upon:

  • Written approval from the client, or
  • Use of the deliverables for their intended purpose, or
  • 30 days from delivery without objection

9. Cancellation and Termination

9.1 Client Cancellation

You may cancel a project with written notice. Cancellation fees apply:

  • Before work begins: Deposit retained
  • During concept phase: 50% of project value
  • During development phase: 75% of project value
  • During final phase: 100% of project value

9.2 Our Termination Rights

We may terminate the agreement if:

  • Payment is overdue by more than 14 days
  • You fail to provide necessary cooperation
  • The project requirements change substantially

10. Warranties and Disclaimers

10.1 Our Warranties

We warrant that our work will be performed with professional skill and care, and will conform to the agreed specifications.

10.2 Disclaimers

Except as expressly stated, we provide no warranties regarding:

  • Commercial success of designs
  • Compliance with specific industry regulations
  • Performance of third-party materials or services

11. Limitation of Liability

11.1 Liability Cap

Our total liability for any project shall not exceed the total fees paid for that specific project.

11.2 Excluded Damages

We shall not be liable for indirect, consequential, or punitive damages, including but not limited to lost profits or business opportunities.

11.3 Time Limitations

Any claims must be brought within one year of the completion of the relevant project.

12. Confidentiality

We will maintain the confidentiality of your proprietary information and will not disclose it to third parties without your consent, except as required by law or for project execution.

13. Force Majeure

We shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by Estonian law.

14.2 Dispute Resolution

We encourage resolution of disputes through direct communication. If this fails, disputes shall be resolved through:

  • Mediation, if mutually agreed
  • Estonian courts, with jurisdiction in Tallinn

15. Website Use Terms

15.1 Permitted Use

You may use our website for legitimate business purposes related to our services. Prohibited uses include:

  • Unauthorized copying of content
  • Attempts to disrupt website functionality
  • Transmission of harmful code or content

15.2 Website Content

All website content is our property or used with permission. Portfolio items are shown with client permission where applicable.

16. Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.

17. Modifications to Terms

We may update these Terms periodically. Changes will be posted on our website with an updated date. Continued use of our services after changes constitutes acceptance of the new Terms.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

19. Contact Information

For questions about these Terms, please contact us:

  • Email: [email protected]
  • Phone: +385 917336365
  • Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, Estonia

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Poplab OÜ

Professional graphic design and visual communication services for Azerbaijan market.

Reg. Number: 14772137

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  • Email: [email protected]
  • Phone: +385 917336365
  • Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551

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