Privacy Policy

Last updated: July 21, 2025

1. Introduction

BI CONNECT LIMITED ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our graphic design and visual communication services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company or organization name
• Project requirements and specifications
• Communication preferences
• Payment and billing information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referring website information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookies Policy.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our graphic design services
• Communicating with you about projects and services
• Processing payments and managing contracts
• Sending marketing communications (with your consent)
• Analyzing website usage and improving user experience
• Complying with legal obligations
• Protecting our business interests and preventing fraud

4. Legal Basis for Processing (EU/Estonian Law)

As an Estonian company, we process your personal data based on the following legal grounds:

• Contract performance: To fulfill our service agreements
• Legitimate interests: For business operations and service improvement
• Consent: For marketing communications and non-essential cookies
• Legal obligation: To comply with Estonian and EU legal requirements

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: With trusted third-party vendors who assist in our operations
• Legal requirements: When required by law or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Protection of rights: To protect our rights, property, or safety

6. International Data Transfers

As we serve clients in Azerbaijan and other countries, your information may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers in compliance with GDPR requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Typically:

• Client project data: 7 years after project completion
• Marketing communications: Until you unsubscribe
• Website analytics: 24 months
• Legal and tax records: As required by Estonian law

9. Your Rights

Under Estonian and EU data protection law, you have the following rights:

• Access: Request access to your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit processing of your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us at [email protected].

10. Marketing Communications

We may send you marketing communications about our services and Azerbaijan market insights if you have consented to receive them. You can opt out at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly at [email protected]
• Updating your preferences in your account settings

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) or your local data protection authority.

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